BPMA Australia Pty. Ltd. Privacy Policy

*Last Updated: 3 October 2026

Introduction

BPMA Australia Pty. Ltd. (“we”, “our”, or “us”) is committed to ensuring your privacy. This Privacy Policy explains how we manage your personal information when you use our website (bpma.com.au) and the bpma Insights mobile app (the “App”), in compliance with the Australian Privacy Principles contained within the Privacy Act 1988 (Cth).

Information We Collect and Store

We may collect and store the following personal information:

  • Personal Identification: Name, email address, postal address, phone number, and date of birth.
  • Technical Data: IP addresses, browser types, and access times.
  • Usage Data: Information related to your usage of our website and services.

Information Collected Through the App

  • Member profile: If you create a profile, we collect your first and last name, work email address, organisation (optional) and password. Your password is stored in encrypted (hashed) form and is not visible to us. We also record when you accepted this Privacy Policy and whether you have confirmed your email address.
  • Reactions: If you react to an Insight, we record your reaction against your profile so you can change or remove it. Other users see a total count only, not who reacted.
  • Notification preferences: If you allow notifications, we store your device’s push notification token, the topics you follow and the notification types you choose. If you are signed in, the token is linked to your profile.
  • Security data: We use your IP address briefly to limit repeated sign-up attempts and protect the App from misuse.
  • Anonymous usage counts: The App counts how often Insights, Executive Summaries, PDFs and resources are opened or shared, and how often notifications are opened. These counts are anonymous: they are recorded as daily totals with no device, account or other identifier, and are used only to understand which content is useful.
  • Information that stays on your device: Your saved Insights and App settings are stored only on your device. Your sign-in token is held in your device’s secure storage.

The App does not use advertising or third-party analytics tools, does not access your location, contacts or photos, and does not track you across other companies’ apps or websites. When you share an Insight, your device’s share function sends the link directly and we do not see who you share it with.

Methods of Collection and Storage Location

We collect personal information directly from you when you access our website or App, create a profile, or communicate with us. Additionally, we may collect data indirectly via cookies or analytics tools on our website, as explained in our Cookie Policy.

Our website and App data are stored securely on servers located in Sydney, Australia. Some of our service providers store information outside Australia, as described under International Disclosure below.

Purpose of Collecting Personal Information

We collect personal information:

  • To deliver and enhance our services.
  • For communication and customer support.
  • For marketing, promotions, and feedback, subject to your consent.
  • To comply with legal and regulatory obligations.
  • In the App, to provide member access (including members-only Executive Summaries and PDF downloads), confirm your email address, send the notifications you choose, and understand which Insights readers find useful.

Use and Disclosure of Personal Information

Your personal information may be used:

  • To fulfill service requests and business operations.
  • For communication purposes.

We may disclose your data:

  • To third-party service providers to support our operations.
  • If mandated by law or legal proceedings.
  • During business transitions, like mergers or acquisitions.

Emails and Notifications

When you create a profile, we will email you about your profile, such as confirming your email address. We will only send you marketing communications if you have separately agreed to receive them, and you can unsubscribe at any time.

App notifications are optional. The App asks for your permission first, and you can turn notifications off at any time in the App’s Profile settings or your device settings. Notifications are delivered through Expo (650 Industries, Inc., United States) and Apple Push Notification service or Google Firebase Cloud Messaging. These services receive your device’s push token and the notification content.

Keeping and Deleting Your Information

We keep your profile information while your profile is active. You can delete your profile at any time in the App under Profile > Account > Delete my profile. You can also ask us to delete it by emailing info@bpma.com.au from the email address on your profile, and we will action your request within 30 days.

Deleting your profile permanently removes your name, email address, organisation, password, reaction history and any notification tokens linked to your profile. Total reaction counts on Insights are kept but cannot be linked back to you.

Accessing and Correcting Your Personal Information

You have the right to access and correct your personal information held by us. To make such a request, please contact us at info@bpma.com.au. We’ll respond to your request within a reasonable timeframe.

Automated Decision-Making

We do not use computer programs to make decisions, based on your personal information, that could reasonably be expected to significantly affect your rights or interests.

Children

Our website and App are intended for professionals and are not directed at people under 18.

Complaints

If you believe your information has been mishandled, please lodge a complaint by contacting us directly. We are committed to resolving any complaints promptly and fairly. If unsatisfied with our resolution, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

International Disclosure

Some service providers that support our website and App are located outside Australia, including in the United States (for example, Mailchimp for our email newsletter, Google Analytics for website analytics, and Expo, Apple and Google for push notifications). When we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

Contact Us

For any questions regarding this Privacy Policy, please contact:

BPMA Australia Pty. Ltd.
Level 28, 161 Castlereagh St
Sydney, NSW 2000
info@bpma.com.au
+61 (02) 9261 8000